Jacada Ltd.
Droyanov House
11 Galgalei Haplada Street
Herzliya,
46722
Phone: 972 9 952 5900
Fax: 972 9 952 5959
Web Site: http://www.jacada.com
| REUTERS ABRIDGED BUSINESS SUMMARY | |
| Jacada, Ltd., together with its subsidiaries, develops, markets, and supports services desktop and process solutions that automate customer service processes worldwide. Its products enable businesses to Web-enable and integrate their existing software applications. The companys products include Jacada WorkSpace, a single agent console that unifies customer interaction tools and provides a single access point to various applications required by the customer service representatives; Jacada Fusion, a non-invasive integration platform for automating processes that involve various business applications; and Jacada WinFuse, which allows companies to Web-enable and integrate their Microsoft Windows client/server and Web-based applications. Its products also comprise Jacada Interaction Manager that guides the customer service agent through interaction with the customer; Jacada HostFuse, a software solution for integrating core host-centric business systems with multiple packaged applications, frameworks, and client environments; and Jacada Interface Server that generates graphical user interfaces for mainframe and midrange software applications. In addition, Jacada offers professional services, including training, consulting, and support and maintenance services. The company sells its products through direct sales force in North America and Europe, as well as through indirect distribution channels consisting of relationships with partners, system integrators, call center infrastructure providers, call center outsourcers, resellers, and distributors. Its customers include telecommunications providers, contact center outsourcers, retailers, insurance companies, and public utility providers, as well as entertainment, gaming, and hospitality companies. The company, formerly known as Client/Server Technology, Ltd., was founded in 1990 and is headquartered in Herzliya, Israel. |
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Expanded Business Description |
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| REUTERS ABRIDGED FINANCIAL SUMMARY | |
| | Pay | Exercised | Mr. Gideon Hollander , 45
Co-Founder, Chairman and Member of Options Committee |
N/A
| N/A | Mr. Thomas H. Clear ,
Chief Exec. Officer |
N/A
| N/A | Mr. Robert C. Aldworth , 57
Chief Financial Officer |
N/A
| N/A | Mr. Steve Herlocher ,
Chief Technology Officer, Sr. VP of Product Delivery and Member of Exec. Council |
N/A
| N/A | Mr. Yuda Doron , 58
Pres of Jacada Inc and Pres of Jacada's North America |
N/A
| N/A |
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Dollar amounts are as of
and compensation values are for the last fiscal
year ending on that date. "Pay" is salary, bonuses, etc. "Exercised" is the value of
options exercised during the fiscal year.
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