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Associated Banc-Corp (NYSE:ASB) Q1 2024 Earnings Call Transcript

Associated Banc-Corp (NYSE:ASB) Q1 2024 Earnings Call Transcript April 25, 2024

Associated Banc-Corp beats earnings expectations. Reported EPS is $0.52, expectations were $0.49. Associated Banc-Corp isn’t one of the 30 most popular stocks among hedge funds at the end of the third quarter (see the details here).

Operator: Good afternoon, everyone, and welcome to Associated Banc-Corp's First Quarter 2024 Earnings Conference Call. My name is Paul, and I will be your operator today. At this time, all participants are in a listen-only mode. We will be conducting a question-and-answer session at the end of this conference. Copies of the slides that will be referenced during today's call are available on the Company's website at investor.associatedbank.com. As a reminder, this conference is being recorded. As outlined on Slide 1, during the course of the discussion today, management may make statements that constitute projections, expectations, beliefs or similar forward-looking statements. Associated's actual results could differ materially from the results anticipated or projected in any such forward-looking statements.

Additional detailed information concerning the important factors that could cause Associated's actual results to differ materially from the information discussed today is readily available on the SEC website in the Risk Factors section of Associated's most recent Form 10-K and subsequent SEC filings. These factors are incorporated herein by reference. For a reconciliation of the non-GAAP financial measures to the GAAP financial measures mentioned in this conference call, please refer to Pages 24 and 25 of the slide presentation and to Pages 8 and 9 of the press release financial tables. Following today's presentation, instructions will be given for the question-and-answer session. At this time, I would like to turn the conference over to Andy Harmening, President and CEO, for opening remarks.

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Please go ahead, sir.

Andrew Harmening: Well, good afternoon, everyone, and welcome to our first quarter earnings call. I'm Andy Harmening, and I'm joined this afternoon by our Chief Financial Officer, Derek Meyer; and our Chief Credit Officer, Pat Ahern. I'll kick things off by sharing some highlights from the quarter. From there, Derek will provide a few updates on our margin, our income statement and capital trends, and Pat will cover up on an update on the credit. Now, as we entered 2024, we've had two key themes in mind. First, the resilience of our local markets in the phase of macro uncertainty and then continuing to drive our strategic plans by acquiring customers, deepening relationships, and enhancing our return profile. While recent economic data has clouded the macro outlook over the remainder of the year, we are encouraged by the resilience we've seen in our Midwestern footprint where unemployment levels in Wisconsin and Minnesota remain at or below 3%.

The consumer remains relatively healthy despite rising prices and our commercial customers continue to explore investments in their businesses while remaining vigilant about the challenges posed by the current environment. Also, giving us confidence is our disciplined approach to credit. We've anchored ourselves in stable Midwestern markets and we developed a diversified CRE portfolio with limited exposure to key pressure points such as rent controlled multifamily or downtown office properties. Given the pressures from elevated rates, we have continued to see signs of normalization in the portfolio, but has been on a case-by-case basis. We have yet to see any meaningful negative trends concerning specific asset classes or geographies. With that said, our team has remained disciplined, methodically reviewing our portfolios on a regular basis to ensure we are rating appropriately and staying ahead of any issues that may emerge down the road.

All of these factors have enabled our company to remain front footed on executing our strategic plan. Since I joined the company three years ago, we've generated significant momentum. We've bolstered our leadership team with several key hires across the bank. We've continued to add talented commercial RMs throughout the footprint, and we have significantly elevated the customer experience for our retail and small business customers by deploying several product upgrades and modernizing our customer-facing digital experiences. These efforts are driving results across the company. Our customer satisfaction scores have continued to improve to historically high levels. And earlier this month, we were recognized by J.D. Power, who named us number one for retail banking satisfaction in the Upper Midwest.

Our colleague engagement scores have also improved as we'd advanced our plans. We were recently named a winner of the 2024 Top Workplaces in the USA Award, while also winning five Energage awards for cultural excellence. We believe the foundation of a successful company starts with happy customers and happy colleagues, and we can see evidence that we are on the right track. Importantly though, our efforts have also translated to results that have direct impact on our bottom line. Here in Q1, we saw positive household growth across the bank after several years of downward trends in organic numbers, and we again delivered broad-based loan growth and core customer deposit growth for the quarter, both of which enable us to remix our balance sheet and improve our return profile over time.

To build on this organic growth momentum, we are hard at work executing Phase 2 of our strategic plan originally announced in November. With several key hires, product launches, and other initiatives already completed in the past 180 days, we remain on track with our plans. We expect the full impact of these actions in Phase 2 to be realized in the second half of 2024 and into 2025. As we look forward, we are encouraged by the early results from our plan, but we expect to make additional progress as we move throughout the year. While macro question marks remain, we feel well positioned due to our foundation discipline around credit and expenses. Tailwinds from growth initiatives already completed and incremental momentum from Phase 2. We are on track towards providing a stronger future for our company and importantly our key stakeholder group as well.

With that, I'd like to walk through some of the financial highlights for the first quarter beginning on Slide 2. On a diluted GAAP basis, we posted earnings of $0.52 per share here in Q1, demonstrating the underlying strength of our core earnings profile and what has been a challenging operating environment for the industry. We continue to remix both sides of the balance sheet by executing on initiatives that help us lower our funding costs and improve our liquidity position, while also improving earning asset yields. On the funding side, we are focused on driving core customer deposit growth, and here in Q1, we accomplished that by adding customer deposits for the third consecutive quarter. Specifically, core customer deposits grew by 2% during the first quarter.

These results were boosted somewhat seasonally, but the growth was also a reflection of the momentum we've generated through our organic growth strategy. Across the bank, we've now added $1.4 billion of core customer deposits since the midpoint of 2023. This emphasis on core customer funding sources has also enabled us to draw down on our wholesale funding by another 5% during Q1. During the quarter, we also grew period end loans by $278 million led by steady growth in our prime/super prime auto portfolio and emerging C&I growth. We continue to build high quality balances in these segments to diversify and strengthen our earning asset mix over time and we are encouraged by these initial results and what is typically a seasonally slow loan growth quarter.

Moving to the income statement. Improving asset yields were boosted by the full benefit of our Q4 repositioning to drive a 2% increase in net interest income and a 10 basis point increase in our margin for the quarter. Deposit cost pressures have not yet fully subsided as of Q1, but the pressures continue to abate as the mix shift in our back book is slowed and the competitive environment is stabilized. Our non-interest income of $65 million was up $3 million from the same period last year, and while we feel confident about the stability of our non-interest income in the short-term and about our ability to grow this category down the road, we continue to expect non-interest income to compress slightly in 2024. And while we continue to invest in people, products, process and technology, expense discipline remains a foundational focus for our company.

Our Q1 non-interest expense of $198 million included another $8 million in FDIC special assessment costs to replenish deposit insurance fund. We will continue to diligently manage our run rate expense level as we execute our growth strategy throughout the year. Our conservative credit culture also continues to be a foundational component of our strategy. In Q1, we did see our non-accruals and net charge-offs tick higher, but these trends were balanced by decreases in delinquencies and total criticized loans. Taking a discipline and consistent approach, reviewing loan risk rating provides a good view of the credit risk in our portfolio by both segment and geography. We will continue to monitor asset quality closely so we can stay ahead of the curve.

Now, we've generated significant momentum as a company over the past three years. And as shown on Slide 3, the benefits of these efforts are starting to come through in a number of ways. Since announcing our initial strategic plan back in 2021, we've added key talent in leadership positions across the bank. We've grown our commercial RM base. We've upgraded the customer experience, implemented a successful massive affluent program, and amplified our brand presence throughout our footprint. In each case, this progress started with listening. Listen to our colleagues, listening to our customers, and by delivering what these stakeholder groups have asked for, our efforts are being recognized. We've used customer feedback to steadily improve the bank experience through digital upgrades, product launches and service enhancements.

These efforts were recognized earlier this month when we were named number one for retail banking customer satisfaction in the Upper Midwest by J.D. Power. We've also used colleague feedback to enhance collaboration and provide them with the tools they need to do their jobs better. Just this week, we were named winner of the 2024 Top Workplaces USA Award and also won five Culture Excellence awards. Importantly though, our efforts aren't just winning awards, they are transforming our financial profile. Here in Q1, we saw net growth across the board and consumer business wealth households reversing a steady trend of net decreases over the past several years. As compared to the same period a year ago, our consumer household acquisition was up 26%.

Our consumer household attrition rate was down 9% over the same time. Customer growth with quality accounts will provide a tailwind financially over time. We are also seeing our strategy translate to net growth on both sides of the balance sheet and was been a challenging growth environment for the industry. Here in Q1, we again saw broad-based loan growth and core customer deposit growth. These are just a few examples of how the work that has been done across the company is setting us up to become a stronger company over time. As we move to Slide 4. We want to share a few more recent examples of how we are building on our momentum. Since announcing Phase 2 of our organic growth strategy back in November, we've stayed on offense, achieving several milestones in our second wave of organic initiatives.

In some cases, these efforts are already having an impact, but we expect to see the full impact ramp up over the course of the year and into 2025. Now, I've said before, we are not looking to just fill seats at Associated. We are looking to add talent. The success of any strategy hinges on having the right people in the right places, and we've made significant strides in bolstering our senior leadership team with top talent from across the Midwest. We expect that trend to continue when we add Mike Lemons to our commercial team in Minnesota next month. Mike joins us from Wells Fargo where he spent over 20 years in commercial banking, most recently serving as a division portfolio executive for six states, including Wisconsin and Minnesota. We also need to ensure we have the right folks on the frontline to help us drive towards our goals.

As such, we are continuing to invest in training for our branch bankers to handle mass affluent relationships. We are continuing to add commercial and small business RMs throughout the footprint and just last week, we enhanced our commercial banking team by adding three senior RMs in Madison, Milwaukee and Chicago. There is a growing perception in the Midwest that Associated Banc is an employer of choice, and that's both internally and externally. On the right side of the page, we've continued to make progress with various digital product and marketing enhancements designed to support organic growth. Taken with the enhancements we've already made, these actions bolster our efforts to attract new customers and deepen relationships. As the impact of each of these initiatives ramps up over the course of the year, we expect them to have an increase in impact on our financial results.

This gives us confidence that we are on track with our strategic plan. And as such, we continue to expect total loan growth of between 4% and 6%, total core customer deposit growth of between 3% and 5% and total net interest income growth of between 2% and 4% for 2024. So with that, I'd like to highlight a few balance sheet trends for the first quarter beginning on Slide 5. As mentioned, we added $557 million of core customer deposit growth in Q1, represented a 2% increase from the prior quarter. While these results were boosted by seasonality, the growth was broad-based across several subcategories, reflecting stabilization of the mix shift we've experienced over the past year. Over the past three quarters, we've now added $1.4 billion in core customer deposits to our balance sheet.

This core growth has enabled us to steadily decrease our reliance on wholesale funding sources, and we brought down our total wholesale funding by another 5% here in Q1. Deposit flows continue to be lumpy by nature, and the environment remains competitive, but we remain confident in our growth prospects based on incremental boosts we expect to receive from our initiatives over the course of the year. And as such, we continue to expect to drive core customer deposit growth between 3% and 5% for 2024. Moving to Slide 6. We highlight our loan trends through the first quarter. On a quarterly average basis, loan balances decreased by $583 million in Q1, which is a direct reflection of the $969 million mortgage loan sale that settled towards the end of December.

On a period end basis, however, loans grew by $278 million in Q1. As expected, the overall loan growth trends were led by steady growth in our prime/super prime auto book and the commercial and industrial bucket. We've continued to emphasize these areas as a way to help us remix our balance sheet over time to decrease our reliance on low yielding, low relationship asset classes and to enhance our return profile while still maintaining our solid credit standards. Across our broader portfolio, we continue to seek selective growth that emphasizes full banking relationships, quality credit profiles, and diversification to deliver improved returns. Taking into account the current lending environment and the anticipated impacts of our initiatives, we continue to expect to drive total loan growth of 4% to 6% in 2024.

A close-up of a loan officer offering a helping hand and sharing a smile with a customer.
A close-up of a loan officer offering a helping hand and sharing a smile with a customer.

With that, I'll pass it to Derek to walk through the income statement and capital trends. Derek?

Derek Meyer: Thanks, Andy. I'll start with our asset and liability yield trends on Slide 7. While the target Fed funds rate has remained stable since July of last year, we continue to see asset yields inch higher through the back half of 2023, and that trend has continued into Q1 of this year as a sizable portion of our loan book has repriced and remixed over time. This trend has been led primarily by the C&I, CRE and auto categories. Total earning asset yields increased by 13 basis points over the prior quarter and landed at 5.64% here in Q1. Like others in the industry, we've seen our fundings cost increase over the past year due to a combination of rising rates, liquidity pressures, and a mixed shift in our customer deposit base.

However, after seeing these pressures stabilize over the back half of 2023, the rate on total interest-bearing liabilities flattened out at 3.55% from the fourth quarter to the first quarter. This flattening was largely driven by the paydown of FHLB that we completed as part of our balance sheet repositioning in Q4, but it's also a function of ongoing stabilization in the deposit environment and our efforts to strengthen our funding profile through organic core customer deposit growth. Moving to Slide 8, you can clearly see the impact of these recent trends on both our net interest income and our margin. Here in Q1, our NII landed at $258 million for the quarter, a $4 million increase from the prior quarter. Our NIM increased by 10 basis points to 2.79%.

As we shift to Slide 9, I want to take a moment to discuss all the various elements of our strategic plan are shifting the mix on both sides of our balance sheet and driving us towards an enhanced profitability profile. On the asset side of the balance sheet, we've already taken several steps to diversify our loan mix in a way that enables us to decrease our reliance on low yielding, low relationship lending strategies while still maintaining our solid credit standards. We've meaningfully grown our commercial RM base over the past three years while also changing the incentive structure to emphasize holistic relationships including deposits and other services. We've steadily grown a prime/super prime indirect auto portfolio to diversify our consumer lending business at higher spreads.

And last year, we exited the low relationship, low yielding TPO mortgage business, sold nearly $1 billion in mortgage loans and moved to an originate to sell model. Here in the first quarter, you could see the results of these changes in our loan growth figures where we added $215 million in auto balances to a portfolio with average yield of over 5.5%, added $127 million in C&I balances to a commercial and business portfolio with an average yield of over 7% and held balances flat on a mortgage book with an average yield of below 3.5%. On the liability side, we've talked extensively about our efforts to attract, deepen and retain core customer relationships as a way to decrease our reliance on wholesale funding, and you've seen that come to life as we’ve added significant core customer deposit balances for three straight quarters while taking steps to decrease our wholesale funding over the same time period.

So as you can see, all of this is not happening by accident. We are taking purposeful actions that are changing the makeup of our balance sheet and the return profile of our company for the better. The early results are promising, but we are still working to make sure we stay on track to meet our medium term goals. Based on our current expectations for balance sheet growth, deposit betas and Fed action, we continue to expect net interest income growth of between 2% to 4% in 2024. This guidance assumes 325 basis point Fed rate cuts throughout the year beginning in June. On Slide 10, we've continued to manage our securities book to remain within our 18% to 20% target. With the benefit of rising rates and our securities repositioning, the average yield on a securities book has now risen by 67 basis points from the same period a year ago.

After adjusting our CET1 capital ratio to include the impacts of AOCI, this impact would have represented a 64 basis point hit to CET1 in Q1. The spread of this impact grew slightly versus the prior quarter, largely driven by rising interest rates. As the percent of total assets, our investment securities and cash position held firmly at roughly 21% at the end of the quarter. Over the remainder of 2024, we will continue to target investments to total assets of between 18% and 20%. Moving to Slide 11. We highlight our non-interest income trends through Q1. Our non-interest income came in at $65 million for the quarter, which was down $5 million relative to our adjusted Q4 number, but was up $3 million from the same period a year ago. Our first quarter results were driven by a $2 million increase in service charges and deposit account fees and a $1 million increase in mortgage banking.

After posting the $6 million gain on sale of Visa B shares in Q4, we also booked another $4 million gain on the sale of Visa B in Q1. As of March 31, we had no Visa B shares remaining. These figures were partially offset by a $5 million decrease in capital markets fees, which stemmed from a quarterly decreases in syndications and trading account revenues. While we feel well positioned on the durability of our non-interest income in a challenged environment and continue to expect non-interest income to compress by 0% to 2% as compared to our adjusted 2023 base of $264 million. Moving on to Slide 12. We continue to make targeted investments to support our initiatives. But maintaining a discipline on expenses continues to be a foundational focus for the company.

Our first quarter expenses of $198 million were up 5% relative to Q1 of 2023, but were down 17% from the GAAP number we reported in the fourth quarter of 2023. After booking $31 million for the FDIC special assessment in Q4, we booked an additional $8 million in FDIC special assessment expense in Q1. This was partially offset by $3 million refund in other FDIC assessment costs. On adjusted basis, our efficiency ratio landed at 57.2% for the quarter, which is the lowest we've seen since Q2 of 2023. Our non-interest expense to average assets ratio also fell back below 2% for the quarter, which demonstrates our ability to keep expenses in check while investing in our growth strategy. With that in mind, we continue to expect total non-interest expense growth of between 2% and 3% for 2024 off of our adjusted 2023 base of $783 million.

These figures exclude the FDIC special assessment expense in Q4 and in Q1. We also continue to expect annual operating leverage of between negative 1% and 0% in 2024. Shifting to Slide 13. We saw a 3 basis point net decrease in our TCE ratio during the quarter, finishing at 7.08%. This net decrease was driven by a 9 basis point hit from AOCI due to higher long-term rates. After falling to 9.39% as a result of our balance sheet reposition into Q4, our CET1 rebounded in Q1 ending the quarter at 9.43%. Both our TCE and CET1 remain well within our 2024 target ranges as of Q1. Given current market conditions and the expectation for short-term rates to remain elevated in the near-term, we expect TCE to remain in the range of 6.75% to 7.75% in 2024.

We also expect CET1 to remain in the range of 9% to 10% for the same timeframe. I'll now hand it over to our Chief Credit Officer, Pat Ahern, to provide an update on credit quality.

Patrick Ahern: Thanks, Derek. I'd like to start our credit portion with an allowance update on Slide 14. We utilized the Moody's February 2024 baseline forecast for our CECL forward-looking assumptions. The Moody's baseline forecast remains consistent with a resilient economy despite the higher interest rate environment. The baseline forecast contains no additional rate hikes, slower but positive GDP growth rates, a cooling labor market and continued deceleration of inflation. Our ACLL increased by $2 million during the quarter to $388 million. With increases in the commercial, CRE investor and other consumer categories, partially offset by decreases in CRE construction and resi mortgage. Our allowance continues to be driven by loan growth in select areas such as auto, nominal credit movement, and general macroeconomic trends that reflect the stability of our Midwest footprint.

As such, our reserves to loan ratio landed at 1.31% in Q1, a 1 basis point decrease versus the prior quarter, but a 6 basis point increase from the same period a year ago. Moving to Slide 15. Our portfolio has continued to hold up relatively well with limited migration through the pipeline as evidenced by our core credit quality trends. At the top of the funnel, our delinquencies came down meaningfully in both the 30 to 89-day and the 90-plus day buckets during the first quarter. As we look further down the line at our total criticized and classified loans, the substandard accruing and non-accrual buckets tick higher, but these increases were more than offset by a $61 million decrease in the special mentioned category. Netting the difference, total criticized loans actually decreased slightly for the second straight quarter.

We remain encouraged with the stability of total criticized assets and the decrease in these credits showing early stress. Within the non-accrual bucket, we continue to see puts and takes in Q1 consistent with our normal course of business. This includes one new $25 million credit in which recent and pending improvements may provide a path forward for a quick resolution. Outside of that one particular credit, non-accruals would have remained relatively stable for the quarter, which we see as another sign of overall credit stability. Finally, we booked $22 million in net charge-offs during the quarter and at $24 million in provision. While net charge-offs rose from the prior quarter, they in part reflect an opportunity the bank had to accelerate a credit resolution earlier than expected.

The overall net charge-off rate still remains with 2024 expectations. Taken together, this picture gives us confidence that the increase we saw in non-accrual loans and net charge-offs during Q1 represent a handful of credits migrating through our rating system and not necessarily a sign of broader issues coming down the road in future quarters. Overall, we remain comfortable in the normalized activity we've seen across the bank. As we've done over the past 12 to 24 months, our ongoing quarterly portfolio deep dives and risk rating analysis remain a focus and a key tool to stay ahead of credit concerns given the uncertain macro outlook noted earlier. As we look into the year, we remain diligent on monitoring credit stressors in the macro economy to ensure current underwriting reflects ongoing inflation pressures, labor cost to just name a few economic concerns.

In addition, we continue to maintain specific attention to the effects of elevated interest rates on the portfolio, including ongoing interest rate sensitivity analysis bank-wide. Going forward, we expect any provision adjustments to continue to reflect changes to risk grades, economic condition, loan volumes, and other indications of credit quality. Finally, we've provided a refresh of CRE metrics on Slide 16. As a reminder, our conservative approach to credit has been optimized over the course of the past several years as we've built a diverse portfolio of high-quality commercial loans across our portfolios and a focus on prime and super prime consumer portfolios. While CRE continues to be cited as an area of risk in the industry, we feel well positioned given the conservative approach we've applied across the bank.

In building our CRE portfolio, we focused on partnering with well-known developers and build a portfolio predominantly in stable Midwest markets. Over two-thirds of our CRE portfolio is based in the Midwest with an emphasis on multifamily and industrial properties. We do not have any exposure to the rent controlled New York City real estate market. Office loans represent just 3% of our total loans as a bank and within that portfolio, we are weighted towards Class A properties in non-urban environments. We continue to take a proactive approach to CRE office credits with the majority of those loans maturing for the remainder of 2024 already having strategies in place, whether that be refinance, sale, qualifying for extension at prevailing underwriting standards.

While we feel well positioned given our business model approach and the markets we operate in, we continue to monitor this and all of our portfolios closely. With that, I will now pass it back to Andy for closing remarks.

Andrew Harmening: Thank you. I'd like to wrap up by reiterating a couple key points from our presentation on Slide 17. First, our strategy emphasizes quality, relationship focused loan growth that decreases our reliance on lower yielding non-relationship balances and enhances our profitability profile. Based on recent progress against our plan, incremental momentum we expect over the remainder of the year and the current macro outlook, we continue to expect total loan growth of between 4% and 6% in 2024. On the other side of the balance sheet, we've been pleased with the momentum we've seen from three straight quarters of core customer deposit growth. This gives us confidence we are on the right track with our initiatives and we expect to benefit further over the next several quarters as our Phase 2 initiatives start to have a full impact.

As such, we continue to expect core customer deposit growth of 3% to 5% in 2024. On the income statement, we've adjusted our most recent forecast for balance sheet growth, deposit betas and rate environment. Our latest forecast assumes three Fed rate cuts beginning in June. Taking these factors into account, we continue to expect net interest income growth of between 2% and 4% in 2024. And lastly, our disciplined approach to expenses remains a foundational focus for our company. With this in mind, we continue to expect non-interest expense growth of 2% to 3% in 2024 after excluding the impact from the FDIC special assessment expense in Q4 and Q1. With that, we'll open it up for questions.

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